1. Adjustment request would only be accepted in accordance with the photos provided and request made which are confirmed by the personnel of Figure-Concept.com when you place your order.
Once the production has began, no change could be made
2. Please keep in mind that all our bobble head figures are handcrafted by artists and they are a kind of art. The bobble head figures are not meant to be an exact duplication of the person. Resemblance might vary with the photo(s) provided..
3. No reversal request will be accepted once adjustment is made
4. Long air exposure could cause damage to semi-product. Please E-MAIL us your acknowledgement or adjustment request within three days after receiving our update photos. Otherwise, it would be considered “go-ahead” in order to ensure the quality of our product and Figure-Concept.com reserve the right to make the final decision in this regard
5. Please contact us if you do not receive any update photo from us in 5 working days after payment made
6. The term “Working day” means Monday to Friday which is Non-Public Holiday in Hong Kong Special Administrative Region (HKSAR) of the People's Republic of China
7. Figure-Concept.com reserve the right to make the final decision on any dispute |
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